Shipping policy

At CreatEVE Design PTY LTD and CreatEVE Design LLC, we rely on our global manufacturers Contrado and Printful to create and produce custom products for you. Depending on your item, it will be produced in various locations so manufacturing times and delivery times may vary. 

As such, we want you to have the most accurate information on shipping and delivery, so you can read about each policy here.

We are not able to provide free shipping on your returns unless it is specified by our manufacturers Contrado and or Printful. We can not accept returns for buyers remorse, or for ordering the incorrect size. Please read our manufacturers returns policy.

Please know, at CreatEVE Design, we want you to have a great experience with us and we work with our manufacturers to help with your returns. You simply contact us at admin@creatEVEdesign.com with your order details and contact details, and we lodge the return. 

For our Limited Edition and Specialty items, please read Contrado's Shipping policy here: https://www.contrado.com/production-and-shipping

For all other items, please read Printful's Shipping Policy here:  https://www.printful.com/policies/returns